Refund Policy

Effective Date: September 1, 2026
Last Updated: September 1, 2026

All Sales Are Final

Grizzly Ranch Golf Club maintains a no-refund policy. Unless otherwise required by applicable law or expressly stated in a separate written agreement, all payments, purchases, reservations, deposits, fees, gift cards, and promotional purchases are final, nonrefundable, and nontransferable.

By completing a purchase or reservation, you acknowledge and agree to this Refund Policy.

Tee Times and Golf Reservations

Tee-time payments and reservation fees are nonrefundable, including in cases of:

  • Cancellation by a player or group

  • No-shows

  • Late arrivals

  • Reduction in the number of players

  • Personal scheduling conflicts

  • Travel delays or disruptions

  • Changes in personal circumstances

  • Failure to follow course rules, policies, or dress requirements

Weather and playing conditions can change quickly. Rain, wind, smoke, temperature, or other weather conditions do not automatically qualify a reservation for a refund.

If Grizzly Ranch determines that the course must close or that play cannot safely proceed, we may offer rescheduling or course credit at our discretion. Unless required by law, such accommodations do not create an entitlement to a cash refund.

Reservations processed through a third-party booking platform may also be subject to that provider’s terms and policies.

Events, Weddings, Dining, and Other Services

Payments and deposits associated with weddings, private events, dining experiences, memberships, sponsorships, or other services are nonrefundable unless a separate signed agreement expressly provides otherwise.

When a separate contract or reservation agreement applies, its cancellation, rescheduling, payment, and refund provisions will control.

Submitting an inquiry does not create a reservation. A reservation is not confirmed until all required payments, documentation, and approvals have been received.

Merchandise

All merchandise sales are final. Grizzly Ranch does not accept returns or provide refunds, exchanges, or store credit for unwanted items, incorrect sizes, changes of mind, or items damaged after purchase.

If an item is defective, damaged before delivery, or incorrect when received, please contact us promptly. We will review the circumstances and provide any remedy required by applicable law.

Products purchased through a separately operated online store or third-party seller are governed by that seller’s posted return and refund policy.

Gift Cards and Promotional Purchases

Gift cards, certificates, vouchers, promotional packages, discounted offers, and special-event purchases are nonrefundable and may not be redeemed for cash, except where required by law.

Lost, stolen, damaged, or expired promotional certificates may not be replaced unless required by law or expressly stated in the applicable offer terms.

Gift cards remain subject to applicable California law.

Memberships, Passes, and Packages

Membership fees, golf passes, punch cards, prepaid rounds, and similar packages are nonrefundable after purchase.

Unused rounds, benefits, or privileges have no cash value and may not be transferred unless expressly authorized in writing by Grizzly Ranch. Expiration dates, usage limitations, blackout dates, and other restrictions disclosed at purchase will apply.

Credits and Rescheduling

Grizzly Ranch may, at its sole discretion, offer a credit, exchange, or rescheduled reservation in exceptional circumstances. Any accommodation:

  • Is not guaranteed

  • Is not equivalent to a cash refund

  • May be subject to an expiration date or usage restrictions

  • Does not establish an ongoing obligation or precedent

  • May not be transferred or redeemed for cash

Chargebacks

Before initiating a payment dispute or chargeback, please contact us so we can review the transaction.

Initiating a chargeback does not override this Refund Policy or any applicable agreement. We reserve the right to provide the payment processor with reservation records, transaction details, acceptance of applicable policies, and other relevant documentation.

Exceptions Required by Law

Nothing in this Refund Policy limits any right or remedy that cannot legally be waived. If applicable law requires a refund, replacement, cancellation right, or other remedy, Grizzly Ranch will provide the required remedy.

Contact Us

Questions about this Refund Policy may be directed to:

Grizzly Ranch Golf Club
250 Clubhouse Drive
Portola, California 96122
Phone: (530) 832-4200
Email: Info@grizzlyranchgolfclub.com